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Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System |
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Review
Excerpts from article: New Book Captures Keys to Short- and Long-Term Business Success ...Six Sigma Business Scorecard, published by McGraw-Hill, combines today's most powerful management concepts...The book starts with a comprehensive review of Six Sigma and its ability to generate significant returns by focusing on customer satisfaction and profitability. Gupta then describes the following seven highly critical areas to manage in any organizatio... >> |
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Total Quality Safety Management and Auditing |
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Book News, Inc.
Explains how TQM principles are applied to safety and health programs, with coverage of key principles of TQM, the ISO-9000 Quality Program, OSHA's Voluntary Protection Program, and OSHA's Process Safety Management, and their adaptation to safety. Offers self-assessment checklists for determining if recommended guidelines are built into an organization's safety management system, focusing on a worker or occupational safety program. Coverage includes document and data... >> |
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Working Safe: How to Help People Actively Care for Health and Safety, Second Edition |
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From Book News, Inc.
Geller (no credentials noted) takes a proactive look at how to use behavior-based psychology to improve heath and safety. Major principles are illustrated with graphics, case studies, and anecdotes. The book outlines procedures for increasing the quality and quantity of actively caring behavior within organizations and communities. Three new chapters cover behavioral safety analysis, supportive and corrective conversation, and teamwork.Copyright © 2004... >> |
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Human Resources & Personnel Management
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